Strayed Privacy Policy

Crustacean Interactive LLC
Last Updated: April 16, 2026

1. Introduction

Crustacean Interactive LLC ("Company," "we," "us," or "our") operates the game Strayed (the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Scope

This Privacy Policy applies to: - The Strayed game application - Related servers and backend services - Official websites operated by Crustacean Interactive - Support communications

Platform services (such as Meta Quest or Steam) are governed by their own privacy policies.

3. Legal Bases for Processing

We process personal data under the following legal bases: - Performance of a contract (providing the Service) - Legitimate interests (security, fraud prevention, gameplay integrity) - Compliance with legal obligations

4. Information We Collect

We collect only information necessary to: - Provide the Service - Maintain security and integrity - Enforce our Terms of Service - Improve gameplay and performance

A. Account Information

We receive account identifiers from platform providers (e.g., Meta, Steam) necessary to authenticate you.

B. Usage & Gameplay Data

• Gameplay sessions
• In-game actions and statistics
• Match participation
• Performance metrics
• Server interaction logs

C. Technical & Diagnostic Information

• IP address
• Device type and OS version
• Application version
• Crash logs and error reports

D. Security & Integrity Monitoring

We collect limited technical data for anti-cheat enforcement.

We do not use invasive or kernel-level anti-cheat systems.

E. Voice Communication Monitoring

We may use third-party services to monitor in-game voice communications for moderation purposes, including detecting: - Harassment - Slurs - Threats - Toxic behavior

Voice data is used solely for moderation and enforcement purposes and is not used for advertising or marketing.

F. Website Cookies

Our website may use essential cookies necessary for core functionality, such as maintaining sessions or basic site operations.

These cookies do not track users across websites and are not used for advertising or behavioral profiling.

These cookies apply only to our website and not to the Strayed game application.

You can control cookies through your browser settings.

5. What We Do Not Collect

• Biometric data
• Personal files
• Hardware serial tracking
• Kernel-level monitoring

6. How We Use Information

We use collected information to:

• Operate and maintain the Service
• Authenticate users
• Provide multiplayer functionality
• Improve gameplay and performance
• Detect and prevent cheating, abuse, or fraud
• Enforce our Terms of Service
• Respond to support requests
• Comply with legal obligations

We do not sell personal data.

We may share limited information:

• With platform providers (e.g., Meta, Steam)
• With service providers (hosting, analytics, moderation tools)
• For legal compliance or to protect the Service

7. Data Retention

• Gameplay data: periodically anonymized
• Technical logs: retained for a limited period necessary for debugging and security
• Enforcement data: retained longer

Data Deletion Requests

Strayed allows all users, regardless of geographic location, to request deletion of personal data collected or stored by Crustacean Interactive in connection with their use of Strayed.

To request deletion of your data, please contact us at:

support@crustaceaninteractive.com

Please include the following information so we can identify your account and process the request:

• Your Meta/Oculus username or user ID, if applicable
• Your Steam ID, if applicable
• The email address associated with your request
• A clear statement that you are requesting deletion of your Strayed user data

After receiving a deletion request, we will review the request, verify the account information where reasonably necessary, and delete applicable user data from our active systems unless we are required or permitted to retain certain information for legal, security, anti-fraud, abuse prevention, or compliance purposes.

Data that may be deleted includes account-linked gameplay data, support records, analytics records, and other personal data associated with the user where applicable.

This deletion request process is available to all users and is not limited by country, state, region, or residency.

8. International Transfers

We use safeguards such as standard contractual clauses.

9. Children's Privacy

We do not knowingly collect data from children under 13.

10. Contact

For privacy-related questions or data deletion requests, contact us at:

support@crustaceaninteractive.com

Crustacean Interactive LLC (Data Controller)
support@crustaceaninteractive.com